Terms & Conditions

COMPETITION ENTRY

Entry to any promotion or competition is open only to persons 18 years and over, who are residents of New Zealand  and have not won a competition, prize or promotional item, with The Portrait Studio in the last 12 months.

To enter, completed original entry forms must be received at the studio by the end of the promotion date. Late entries will not be accepted. Entry forms not properly completed will be rejected.. Copies will not be accepted. Prize winners will be notified by mail, email or phone. Prizes are valid for a period of 2 months from the date of draw. Consolation Prizes will have an expiry with the expiry date printed on the Gift Certificate. Prizes are for family portraiture and cannot be used for commercial photography. Prizes are non-transferable, not exchangeable or redeemable in whole or in part for any cash equivalent. Prizes cannot be used in conjunction with any other offer or promotion. The decision of the studio will be final and no correspondence shall be entered into.

 

PROMOTIONAL GIFT CERTIFICATES:

Must be redeemed by the holder prior to the expiry date, provided the holder has not redeemed a Competition Prize or Gift Certificate with The Portrait Studio in the last 12 months (date calculated from the previous sitting date) Prizes are for family portraiture and cannot be used for commercial photography or extended family photo shoots.

One Gift Certificate per household. Gift Certificates cannot be combined.

AVAILABILITY:

All sessions are subject to availability and while the studio will endevour to find a session date and time that is most suitable for you, bookings will be dependent  upon  available time slots within the expiry date range.

 

APPOINTMENT BOOKING DEPOSITS:

A booking deposit of $50 will be required to secure and hold your appointments. This holding fee ensures your commitment to the scheduled appointments.

The holding fee / deposit will be refunded at your purchasing appointment, provided that you have completed both your portrait session and ordering appointment at the correctly scheduled time and date. Failure to attend or complete your scheduled appointment with less than five days notice will result in the cancellation of any prize and the forfeiture of the holding fee.

 

TRANSFERABLE:

Promotional Vouchers and Gift Certificates are NON transferable. They are not exchangeable or redeemable in whole or in part for any cash equivalent. The vouchers and gift certificates cannot be used in conjunction with any other offer, prize or promotion. Only one (1) Gift Certificate can be used at a time.  You cannot use the gift certificate or to purchase products from any other photo sessions.

 

FACEBOOK COMPETITION:

By entering our Facebook competition, the entrant acknowledges that the promotion is in no way sponsored, endorsed, administered by or associated with, Facebook in any way.

 

ARTISTIC CONTROL:

The Portrait Studio reserves artistic control over the design and content of each photos session. We may, at our discretion, decline to create certain types or styles of photography. We reserve the right to refuse to produce images at some sizes or combinations of sizes if we believe such images would or could be detrimental to our reputation as a professional studio or as professional photographers.

Clients should discuss their requirements with the studio prior to the photoshoot.

 

REFUSAL OF SERVICE:

The Portrait Studio reserves the right to refuse service if in our opinion the provision of service is likely to cause or has caused disruption to either staff members or the normal operation of business.

 

WHOLE FAMILY POLICY:

The Portrait Studio reserves the right to refuse service if both parents / full family do not attend the portrait session and the portrait ordering appointment.

 

APPOINTMENT RESCHEDULE POLICY:

Gift Certificates and Promotional Vouchers entitle the holder to a SINGLE APPOINTMENT ONLY. Once made, an appointment cannot be rescheduled and the Gift Certificate or is deemed to have been used in full at that original appointment time and date.

*NOTE: In exceptional circumstances, management may, at their sole discretion, reschedule an appointment and carry forward the Gift Certificate and holding fee / deposit

 

NO SHOW POLICY:

Non attendance (NO SHOW) at an appointment without notice, will result in the forfeiture of the holding / deposit fee. The Gift Certificate is then deemed to have been used in full.

 

EXTENDED FAMILY POLICY:

Extended families are deemed to be groups larger than six and where a group consists of several families together. Different prices apply so please contact the studio for a current quote. Extended family bookings are taken at the discretion of the photographer and require an in-studio consultation to make a booking. Gift certificates are not available for extended family shoots.

COPYRIGHT:

Unrestricted Copyright to all images created during the photo shoot that forms part of the Gift Certificate Voucher is deemed to belong solely to The Portrait Studio.

REFUNDS:

We are not required to provide a refund or replacement if you change your mind once your order has been placed. We offer a guarantee on all artistry and workmanship and we also offer a full replacement warranty if an artwork is damaged or you are not happy with the finished result.

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